Privacy Policy
Introduction
This Privacy Policy explains how The Torquay Fair, organised by Henderson Group, collects, uses and protects personal information provided through this website and in connection with the event.
Information we collect
We may collect information that you provide directly to us, including your name, company name, email address, telephone number and details relating to your visit, exhibitor booking or enquiry. We may also collect basic technical information needed for the website to operate securely.
How we use your information
We use personal information to respond to enquiries, administer event arrangements, manage exhibitor access, process trade badge registrations, provide relevant event information and maintain the security and operation of the website.
Exhibitor Portal requests
Information submitted when requesting Exhibitor Portal access is used to confirm that the applicant is a booked exhibitor and to provide access details. We may contact the applicant if further information is required to verify the request.
Trade badge registrations
Information provided for a trade badge may be used to process the registration, communicate practical event information and confirm eligibility to attend as a trade visitor.
Contact form enquiries
When you contact us through the website or by email, we use the details you provide to respond to your enquiry and keep an appropriate record of the correspondence.
Email communications
We may send service-related emails about the fair, including booking, access, registration, deadlines and event updates. We will only send promotional communications where we have an appropriate lawful basis to do so.
How we store your information
We take reasonable steps to keep personal information secure and limit access to those who need it for the purposes described in this policy. Information may be stored in secure email, administrative and website systems used by Henderson Group and its service providers.
How long we retain information
We retain personal information only for as long as reasonably necessary for event administration, legal, accounting and record-keeping purposes. Retention periods may vary depending on the nature of the information and our obligations.
Your rights under UK GDPR
Under UK data protection law, you may have rights to access, correct, erase or restrict the use of your personal information, and to object to certain processing. You may also have the right to data portability and to complain to the Information Commissioner's Office.
Contact details
For privacy questions or requests, please email admin@thetorquayfair.co.uk.
Last Updated: July 2026